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Privacy Policy

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Last updated: May 29, 2026

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Introduction

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Upscale Gauge (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website upscalegauge.com.

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What Information We Collect

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We only collect information that you voluntarily provide to us:

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• Contact Form Submissions \u2014 Your name, email address, company name (optional), and message content when you use our contact form to inquire about products or services.
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• Communication Records \u2014 Email correspondence and chat messages when you contact us via WhatsApp or other communication channels.
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We do not collect information through cookies for marketing or tracking purposes. We do not use analytics services that track individual users.

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How We Use Your Information

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• To respond to your product inquiries and provide quotations
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• To send technical specifications, product catalogs, or other information you request
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• To communicate about order status, shipping, or delivery if you place an order
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• To improve our website content and product offerings based on common inquiries
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Information We Do NOT Share

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We will never sell, rent, or share your personal information with third parties for marketing purposes. Your data is used solely for communicating with you about your inquiry or order.

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We may share information only in the following limited circumstances:

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• With shipping carriers to fulfill your order (name, address, phone number only)
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• If required by law or legal process
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• To protect our legal rights or safety
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Data Retention

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We retain your inquiry data for as long as necessary to serve your request, typically no longer than 2 years. You may request deletion of your data at any time (see below).

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Your Rights

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You have the right to:

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• Access \u2014 Request a copy of the personal data we hold about you
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• Correction \u2014 Request correction of inaccurate data
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• Deletion \u2014 Request that we delete your personal data
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• Objection \u2014 Object to the processing of your data
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To exercise any of these rights, please contact us at raylin@upscalegauge.com.

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Security

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We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption (HTTPS) for all data transmission.

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Third-Party Links

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Our website may contain links to third-party websites (e.g., LinkedIn, WhatsApp). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

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Children’s Privacy

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Our products and services are intended for business and industrial use. We do not knowingly collect personal information from children under 16.

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Changes to This Policy

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We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised “Last updated” date.

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Contact Us

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If you have any questions about this Privacy Policy or your personal data, please contact us:

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• Email: raylin@upscalegauge.com
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• WhatsApp: +86 156 0607 3241
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• Website: upscalegauge.com
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